Education

Work Experience

EDUCATION

Bachelor of Arts in Experience Architecture (User Experience Degree) from Michigan State University

Education Included:

• User Experience

• Information Architecture

• Interaction Design Usability

• Visual Design

• Project Management

• Application Development

• Rhetoric & Writing

• Design Research

• Human-Computer Interaction

• Content Management

• Information Design

TOOLS AND SKILLS

• UserTesting.com

• Salesforce Marketing Cloud

• Google Suite

• OpenAI GPT-5 / GPT-4 / GPT-3.5 (ChatGPT, API integrations)

• Anthropic Claude 3 / Claude 2

• Google Gemini

• Perplexity AI

• Notebook LM

• Jira

• Dovetail

• Dropbox

• Slack

• Mighty Networks

• Confluence

• Calendly

• Figma

• Optimal Workshop

• iMovie

• Draw.io

• Web Content and Accessibility Guidelines (WCAG) 2.0

• Qualtrics

• Google Analytics

• Hotjar

• Invision

• Lucid Chart

• Adobe Photoshop

• Canva

• Miro

• Microsoft Office 365

• Asana

• Field Research

• Information Architecture

• User Personas

• Card Sorting

• Tree Sorting

• User Flows

• Prototyping (low - medium -high fidelity)

• Accessibility Testing

• Validation Research

• Ethnographic Studies

• Comparison Design Testing

• Research Presentation creation and maintenance

• User Interviews

• Contextual Inquiries

• Lean UX Design

• Design Sprints

• Journey Mapping

• Iterative Concept

• UX/UI Design

• Social Media (Youtube, Instagram, Tiktok, Facebook Snapchat, Pinterest)

User Experience Product Designer and Researcher

SIEMENS
Wilsonville, Oregon - Remote

September 2023 - Present

I built a 0-to-1 B2B enterprise software in the semiconductor industry. I delivered key features by collaborating with cross-functional teams to create user-centered solutions from concept to launch. I defined and iterated rapidly workflows, wireframes, and prototypes within an agile framework while partnering closely with developers and stakeholders, while iterating rapidly based on feedback. I helped to establish a scalable design system and designed and implemented a QA process, enhancing team efficiency and ensuring alignment with development. I overcame research limitations by leveraging heuristics and SME interviews to inform design decisions. I also contributed to team growth through recruitment and onboarding efforts.

User Experience Research and Design Strategy Consultant

ONESPRING
Alpharetta, Georgia - Remote

April 2023 - July 2023

I supported UX/UI design and research for a short-term client, conducting surveys, interviews, and heuristics to inform user-centered strategies. I created wireframes and prototypes in collaboration with UI designers, aligning with business goals and industry best practices. I partnered with cross-functional teams and participated in agile ceremonies.

Head of User Experience Research

ZENBUSINESS INC.
Austin, Texas
December 2020–November 2022

As the sole UX researcher at ZenBusiness, I supported all 12 product teams and strategic initiatives, contributing to the company’s Series C success and $1.7 billion valuation. I conducted and analyzed mixed-method research, including a customer preference survey that saved $100,000 and a usability study that inspired a new product. I established best practices, built a research repository, and collaborated cross-functionally to foster user empathy and drive innovative solutions. I led quality assurance efforts to ensure product excellence, aligning with company goals and regulatory standards.

User Experience Design and Researcher Intern

MICHIGAN STATE UNIVERSITY HUB FOR INNOVATION AND LEARNING TECHNOLOGY East Lansing, Michigan
March 2018–April 2020

As a UX Research and Design Intern, I contributed to developing a social network for academic researchers. I conducted qualitative and quantitative research, providing actionable insights to cross-functional teams through detailed reports and presentations. I designed and iterated low and high fidelity wireframes, and established a user feedback and bug reporting system still in use today.